About PBGPL
Purba Bharati Gas Pvt Ltd
5519 +
Happy Customers
5.046426 +
MMSCM of Gas Delivered
9588 +
Tons of COโ Reduced
1734 +
KM Pipeline Installed
Inception
Purba Bharati Gas Private Limited, is a Joint Venture Company of Assam Gas Company Limited, OIL India Limited and GAIL Gas Limited, was incorporated on 19th November 2019 under the Companies Act, 2013, is authorized by PNGRB for City Gas Distribution in the State of Assam. Purba Bharati Gas is developing pipeline infrastructure to supply natural gas in two geographical areas (GAs): GA 9.03, encompassing Kamrup and Kamrup Metropolitan, and GA 9.02, covering Cachar, Hailakandi, and Sribhumi (Karimganj).
Mission
To develop environment friendly natural gas distribution infrastructure in Assam and beyond to provide safe, convenient and reliable fuel to customers in domestic, commercial, industrial and transport sectors.
Vision
To become a leading city gas distribution company committed to customer satisfaction, safe operation and cleaner environment.
Values
Hard work, honesty and integrity are the core values of PBGPL.
Nodal Officer Details
| Sl. No. | Name | Designation |
|---|---|---|
| 1 | Mr. Nitul Boruah | Company Secretary |
Internal Complaint Committee
| Sl. No. | Name | Designation |
|---|---|---|
| 1 | Ms. Dolonchapa Dev Gupta | Presiding Officer |
| 2 | S.D Barma | Member |
| 3 | Mrinmoy Kalita | Member |
| 4 | Ms. Rakhee Biswas Deb | External Member |
Board Of Directors
Shri Ashu Shinghal
Chairman
Shri Prankush Malla Bujarbaruah
Director
Shri Gokul Chandra Swargiyari
Director
Shri Subhasish Dhar
Director
Key Managerial Person
Shri Ripunjay Phukan
CEO
Shri Manoj Kumar Patnaik
COO
Shri Aniruddha Saha
CFO
Shri Nitul Boruah
CS
Chief Vigilance Officer
Shri Rajnesh Singh
CONSUMER GRIEVANCE ESCALATION MATRIX
| Level | Authority Designated (Name and Designation) | Contact Particulars | Turnaround Time |
|---|---|---|---|
| Level 1 | Customer Care / Help Line | E-mail: sales_silchar@pbgpl.com sales_ghy@pbgpl.com Contact No.: 9435498673 / 9435498672 / 9287502593 / 9287507189 Address: GA9.02: 1st Floor, BSNL Administrative Office, Sadarghat Road, Silchar, Assam - 788001 GA9.03: 6th Floor, Block A, Central Mall, Christian Basti, G.S. Road, Guwahati, Assam - 781005 | 48 working hrs |
| Level 2 | Arunabh Borah, Marketing Officer (Nodal Officer) | E-mail: arunabh.borah@pbgpl.com Contact No.: +91 9287507190 Address: 6th Floor, Block A, Central Mall, Christian Basti, G.S. Road, Guwahati, Assam - 781005 | 48 hrs |
| Level 3 | Kalyan Jyoti Borah, Project Head (Appellate Authority) | E-mail: projecthead_ghy@pbgpl.com Contact No.: +91 9287507188 Address: 6th Floor, Block A, Central Mall, Christian Basti, G.S. Road, Guwahati, Assam - 781005 | 48 hrs |
